Learning Operations Coordinator of DaVita Leadership Development Programs
Here is what you can expect when you join our Village:
* A "community first, company second" culture based on Core Values that really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help you reach your potential.
* Performance-based rewards based on stellar individual and team contributions.
* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
About the Position:
At DaVita, we believe that our culture is the backbone of our success as an organization. We strive to be the employer of choice by living by our Core Values, taking care of our teammates and investing in their growth as both citizens of the Village, and as human beings. Teammates on the Wisdom team at DaVita are the torch bearers of our culture, those that not only live, but lead others to live the DaVita Way.
The Learning Operations Coordinator will be a member of the Learning Operations team within DaVita University's Center of Excellence (CoE). The CoE is a key component of our evolving Wisdom department and learning strategy for the Village. The Coordinator is responsible for working collaboratively with DaVita University teammates, as well as other Learning and Development teams to implement and maintain high-quality, high-impact training programs for all DaVita teammates. The primary responsibility of the Coordinator is to organize, plan, and support delivery of 1-2 Leadership Development programs for our Director level teammates.
Our ideal hire will have strong skills relating to technology (i.e. LMS) and virtual learning platforms (especially MS Teams) and some experience supporting virtual and in person training programs or similar virtual events. They are able to be on-site to help create an unforgettable experience for our teammates in order to serve those who provide lifesaving treatment for our patients.
Essential Duties & Responsibilities
- Coordinates logistics and performs end-to-end planning for learning experiences in all modalities, including instructor-led (ILT), virtual instructor-led (VILT) and self-paced online programs.
- Administers Learning Management System (LMS) key functions from start to finish for, including enrollment management, automation of emails and other items, sharing content and building curriculum and virtual learning communities
- Support learner enrollments through effective communication and marketing strategies
- Follow Standard Operating Procedures, pre and post program, to ensure all tasks related to training are performed effectively and on time
- Administers/produces training as needed to assist faculty with courses including interactive features, breakout sessions, and orientation to virtual technology for VILT and hotel contracting, coordinating food & beverage, room set-up, and on-site support for ILT.
- Creates course evaluations in alignment with DVU templates and shares reports with program owners upon program completion
- Performs data analyses on key areas of feedback (NPS, etc) and works with our reporting platform (Visier) to report out on it
- Ensure accuracy of eLearning content builds and upload to the LMS by following the Quality Assurance Process and LMS content upload checklist
- Manage DVU responses to teammate inquiries through an outlook inbox and electronic task management system (TMSS)
Minimum Qualifications
- Strong written (email) and verbal (presentation) communication skills
- Proficient in Microsoft Office (365), including Outlook, Word, Excel and PowerPoint.
- Demonstrated organizational and time management capabilities
- Strong Attention to detail
Preferred Qualifications
- Bachelor's Degree preferred
- Experience with instructional media and coordinating training events
- Experience with M365
- Experience producing virtual meetings or events in Microsoft Teams, including proficiency in engagement tools such as whiteboards, chat, breakout rooms.
- Experience administering a Learning Management System (LMS), Cornerstone On Demand (CSOD) preferred
- Experience with creating and editing spreadsheets in Smartsheet
Travel and Time Requirements
- Travel: 10-20%
- Nights and weekend work: 10-20%
- No relocation provided
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
$51,400.00-$75,500.00 / yearCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at
