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- Description
Doyou want togo shopping inthe nearest future? Mattress Firm Southpark might beof use toyou. Here you can find home furniture, mattresses, and also bedding and home textiles. Workers ofthe shop will give you ahand instudying out the range ofproducts sothat you can discover desired goods. They can also notify you about running discounts. Why not cut down your expences ifyou have anopportunity todoso?
Mattress Firm Southpark (rating ofthe company onour website -4.9) isfound atUnited States, Charlotte, NC28210, 4735Sharon RdSuite102. You may visit the company’s website toinquire for more information: stores.mattressfirm.com. You may voice the questions byphone: (704) 367—9155.
- Type
- furniture stores, home textiles and bedding, mattresses, home furniture
Phone number
(704)367-91...— show
Address
Area Southpark
- Working hours
Sun
10:00AM—6:00PM
Mon
9:00AM—8:00PM
Tue
9:00AM—8:00PM
Wed
9:00AM—8:00PM
Thu
9:00AM—8:00PM
Fri
9:00AM—8:00PM
Sat
9:00AM—8:00PM
- Official website
stores.mattressfirm.com
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Reviews about Mattress Firm Southpark
4.9
/ 76 reviews and126 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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greg c.
February 8, 2023, 3:23 am
Awesome experience atthis location. Customer service 10/10
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Company's official reply
February 8, 2023, 9:20 pm
Hello Greg! Weare sohappy you had agreat experience with Mattress Firm atour SouthPark location! Thank you for your great feedback!
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Enrique L.
January 31, 2023, 6:02 am
Knowledgeable sales person. Gave great detail onthe mattresses and adjustable beds. All explanations were clear and itwas extremely efficient.
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Company's official reply
January 31, 2023, 7:20 pm
Hello Enrique! Weare sohappy you had agreat experience with Mattress Firm atour SouthPark location! Thank you for your business and taking the time toleave areview! Hope tosee you inthe future!
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lynda b.
January 9, 2023, 3:46 am
Eli was soknowledgeable and helped memake aninformed decision quickly. Highly recommend this location. Ask forEli:)
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Company's official reply
January 11, 2023, 6:43 pm
Lynda, Thankyou! Weare sohappy toread such agreat review about Mattress Firm ofSouthpark and pleased you had such apositive experience withEli! Wesincerely thank you for your business and look forward toseeing you again soon! Let usknow ifwe can assist you again!
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Eliza F.
January 5, 2023, 11:15 pm
Reyhan was sohelpful and nice! 10/10experience! Mymattress isso comfortable
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Company's official reply
January 9, 2023, 8:50 pm
Eliza, Thankyou! Weare sohappy toread such agreat review about Mattress Firm ofSouthpark and pleased you had such apositive experience with Reyhan! Wesincerely thank you for your business and look forward toseeing you again soon! Let usknow ifwe can assist you again!
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Fredina K.
December 6, 2022, 8:05 pm
Reyhan was amazing! She walked usthrough the best and worst options for our sleep. She had somuch information onwhich mattress would last and live upto their price.
If you need topurchase amattress don’t goanywhere else. Wereceived our Mattress today and can’t wait tolay onit.00
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Company's official reply
December 6, 2022, 9:56 pm
Fredina, Thankyou! Weare sohappy toread such agreat review about Mattress Firm ofSouthpark and pleased you had such apositive experience with Reyhan! Wesincerely thank you for your business and look forward toseeing you again soon! Let usknow ifwe can assist you again!
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Chi N.
November 27, 2022, 4:29 am
The best buying mattress experience ever. Eli was knowledgeable, and professional. Hewas extraordinarily atproviding the knowledge for usto make the best decision.
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Company's official reply
November 27, 2022, 10:21 pm
Chi, Thankyou! Weare sohappy toread such agreat review about Mattress Firm ofSouthpark and pleased you had such apositive experience withELi! Wesincerely thank you for your business and look forward toseeing you again soon!
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Felicia B.
November 21, 2022, 6:55 am
The Manager and sales associates Eli were very attentive tomy needs and detailed when recommending the best mattress for meand myissues. I’m sothankful tothem
I’ve have mymattress for just afew daysnow, Wednesday will bea week. Myback hurts sobad. Iwish Icould’ve purchased the mattress Ilaid onin the store. Because the one Ihave now feels horrible. Ipray This gets better, ifnot Iwill bereturning and pretty much rather sleep onthe floor than this hard mattress. Ithas truly
increased myhip pain, Iwill give anupdate within aweek. Thanks… – show00
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Company's official reply
November 15, 2022, 6:40 pm
Hello Felicia! Weare sohappy you had agreat experience with Mattress Firm atour SouthPark location! Thank you for your business and taking the time toleave areview! Hope tosee you inthe future!
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Margaret B.
November 19, 2022, 7:23 pm
This ismy second visit and Reyhan helped meboth times! She’s knowledgeable, helpful, pleasant and very easy towork with!
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Company's official reply
November 20, 2022, 8:35 pm
Margaret, Thankyou! Weare sohappy toread such agreat review about Mattress Firm ofSouthpark and pleased you had such apositive experience with Reyhan! Wesincerely thank you for your business and look forward toseeing you again soon!
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T.J. S.
November 15, 2022, 1:23 am
I had agreat experience atMattress Firm inSouthpark. The salesperson was friendly and knowledgeable, and Iwas pleased with the selection, price, availability, and delivery timing. Thanks for agreat experience.
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Company's official reply
November 15, 2022, 6:39 pm
HelloT.J Singla! Weare sohappy you had agreat experience with Mattress Firm atour SouthPark location! Itis great tohear that the salesperson was able togive you friendly and knowledgeable service. Thank you for your business and taking the time toleave areview!
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Laura E.
October 23, 2022, 11:16 pm
Karston helped usand hewas awesome. Could not have been more personable. Wewould goback tothis location just towork withhim.
Company's official reply
October 24, 2022, 12:50 am
Thanks somuch for the kind review, LauraE! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Pam B.
October 13, 2022, 7:58 pm
The showroom was very clean and set upwhere you could easily test awhole variety ofmattresses. The showroom manager was very experienced and clearly explained how the mattresses were made and the advantages/disadvantges based onyour nature ofsleeping, side, back, stomach and any existing physical problems you may have such ashead, neck, back problems, snoring,etc. Ihave visited and purchased mattresses inthe past but this recent experience inpurchasing amattress and adjustable bed was the most pleasant Ihave everhad.… – show
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Company's official reply
October 17, 2022, 5:50 pm
Thank youPam! Weare sohappy toread such agreat review about Mattress Firm ofSouthpark and pleased you had such apositive experience with Store manager! Wesincerely thank you for your business and look forward toseeing you again soon! Let usknow ifwe can assist you again!
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Sasithorn P.
October 9, 2022, 8:03 pm
Mrs. Kose was very helpful for meand myboyfriend. She did not try tooversell anything. However, she was very informative and helped usfind everything weneeded. Wewill definitely return tothis store inthe future. Thank again, Sasi and Parker.
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Company's official reply
October 10, 2022, 5:24 pm
Sasithorn and Parker, Thankyou! Weare sohappy toread such agreat review about Mattress Firm ofSouthpark and pleased you had such apositive experience with Reyhan! Wesincerely thank you for your business and look forward toseeing you again soon! Let usknow ifwe can assist you again!
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Mary S.
September 17, 2022, 10:36 pm
Great service and very helpful atSouth Park location!
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Company's official reply
September 19, 2022, 4:48 pm
Thanks somuch for the review, Mary Savarese! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Katherine L.
September 12, 2022, 2:12 pm
My husband and Irecently purchased amattress from this Mattress Firm location for the second time. Our previous mattress start tobreak down after 3years, sowe did alot ofresearch before goingin. Our salesperson Eli was very patient with us(we were inthere along time) and knowledgeable about all ofthe products inthe store. The beds ina box are very popularnow, but nothing beats being able togo inand try before youbuy!
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Company's official reply
September 12, 2022, 3:46 pm
Thanks somuch for the review, Katherine Lane! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Mary M.
July 26, 2022, 8:25 pm
Reyhan was absolutely wonderful! Sosweet and helpful, puts her customers first and was just great! Iwould absolutely recommend her service and showroom toanyone inthe market for amattress!
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Company's official reply
July 26, 2022, 10:36 pm
Mary, Thankyou! Weare sohappy toread such agreat review about Mattress Firm ofSouthpark and pleased you had such apositive experience with Reyhan! Wesincerely thank you for your business and look forward toseeing you again soon! Let usknow ifwe can assist you again!
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Opini E.
July 26, 2022, 5:33 am
Reyhan isa great sales person. Nice, humble and informative.
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Company's official reply
July 26, 2022, 4:31 pm
Opini, weare sohappy you had agreat experience atour SouthPark location with Reyhan. Thank you for taking the time toleave usfeedback and can't wait toshare your review with Reyhan. Weappreciate your business and thank you for choosing Mattress Firm atSouth Park.
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Rachel G.
July 24, 2022, 12:49 am
This store experience was wonderful! The two associates were sonice and helpful.
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Company's official reply
July 24, 2022, 5:04 pm
Rachel, Thank you for the 5-star review!! Weare sohappy that you had wonderful experience atour SouthPark location. Hope tosee you again inthe future. Thank you for your business!
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Erin N.
July 22, 2022, 7:17 pm
You will receive the best customer service ifyou get tomeet the store manager, Reyhan. She isthe kind ofperson that you wish all companies were smart enough torecruit and hire. Her interpersonal skills are outstanding!!
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Company's official reply
July 23, 2022, 7:10 pm
Erin, Thankyou! Weare sohappy toread such agreat review about Mattress Firm ofSouthpark and pleased you had such apositive, outstanding experience with store manager Reyhan! Wesincerely thank you for your business and look forward toseeing you again soon! Let usknow ifwe can assist you again!
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C
July 10, 2022, 12:37 pm
Got aBeautyrest hybride mattress from them. About 1year after the purchase, started tosagging inthe middle!! Iam only about 128pounds person. Iinvested somuch money inthis mattress. It's not lasting— less than 1year and halfnow. Very disappointing about mypurchase!!
Also the box spring issqueezingtoo. Itwas advised bythe sale person toget one onwires, more expensive… What amistake onthis aswell!!! Stay away— very low quality materials and manufacturer!!!00
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Company's official reply
July 10, 2022, 9:01 pm
HelloC!!I amsorry tohear about the mattress sagging inthe middle. Weare showroom for every brand name. Please feel free tocall usat the store (704)367—9155. Wewould behappy tohelp resolve this problem.
ThankYou!
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Shamyra P.
June 23, 2022, 5:14 am
Reyhan, atthe Southpark store, isamazing and anabsolute asset tothe Mattress Firm brand! Her expertise, sunny disposition, professionalism, and kindness made our purchase experience seamless and enjoyable. Wewere previously atthe store inConcord and ready topurchase our Tempurpedic when the sales guy (a tall guy with dark hair who never actually introduced himself) decided toassist awoman and her daughter who came inafter usinstead. Hetold ushe was going tocheck onavailability and never came back, sowe left. Reyhan was excited toassist uswith our purchase and got usset upwith adelivery inthe same week onthe day weneededit. Itwas easy and wefelt like she not only valued our business, but usas human beings. This experience was astark juxtaposition tothe Concord Mills store. Ifyou want topurchase from Mattress Firm and you’re inthe Charlotte, NCarea, goto the Southpark store and ask for Reyhan.… – show
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Company's official reply
June 27, 2022, 5:36 pm
We're sohappy tohear you had anINCREDIBLE experience, Shamyra. Thank you for taking the time toleave usfeedback and can't wait toshare your review with Reyhan. Weappreciate your business and thank you for choosing Mattress Firm atSouth Park.
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